hoka mach 5 womens black / castle rock

How does shipping work in the UK?

For smaller items (excluding bikes) We offer a variety of shipping options within the UK. Giving you the choice on your shipping time. You'll see 3 options on shipping times and prices from Royal Mail on our checkout page, each will require a signature on delivery.

The 3 options are:

Royal mail Tracked 24 - 1 to 2 working days  

Royal mail Tracked 48 - 2 to 4 working days

Royal mail Special Delivery (Before 1pm) - Next Working Day

For complete bikes we offer 2 options:

Bike Delivery (Boxed) - 4-6 working days

Bike Delivery (Built) - 7-10 Working Days

International shipping. What to expect.

We ship worldwide, and international shipping usually goes smoothly.

Please note that you’ll be responsible for any duties or taxes once your order arrives in your country. The carrier will typically contact you to complete the necessary steps for delivery—this often includes paying applicable fees or taxes.

All imported goods must go through customs, which is entirely outside of our control. This process can take anywhere from a few hours to several weeks, depending on your country’s regulations.

Once your order ships, you'll receive a tracking number. We see the same tracking updates that you do, so we recommend keeping a close eye on them to stay informed.